Security & Privacy

Every account is fully isolated. No other user can ever access your documents or extracted data.

Each Scrape AI account runs in a strictly isolated environment. Your documents, extracted data, and runs are stored in your account only. Our systems enforce access controls so that no user — including our team — can access another account's data. Multi-tenant isolation is enforced at the database and application layer.

Your documents are never used to train AI models. What you upload is processed and stays private.

We do not use your documents, extracted data, or any content you upload to train machine learning models. Your files are processed on demand and are not retained for model improvement or any purpose other than delivering the extraction results to you. This is a core commitment of our privacy policy.

All data is encrypted in transit and at rest using AES-256 — the same standard used by financial institutions.

All data is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256. We use the same encryption standards expected by financial institutions and regulated industries. Keys are managed securely and access to decrypted data is limited to what is strictly necessary to provide the service.

Delete your extractions and account data at any time. We do not retain your documents after processing is complete.

You can delete individual extractions, runs, or your entire account at any time from the dashboard or by contacting support. We do not retain your source documents after processing — files are processed and then removed from our systems according to our data handling policy. Exported data is yours to keep or delete from your side.