Privacy Policy

Last updated March 02, 2026

This Privacy Notice for Scrape AI ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://getscrape.ai or any website of ours that links to this Privacy Notice
• Use Scrape AI. Scrape AI is a document data extraction platform that allows users to upload document files, automatically extract structured data fields using AI, review and edit the results in a spreadsheet-style interface, and export the data as CSV or Excel files. The service is designed for teams that need to process large volumes of documents repeatedly, such as during data migrations, client onboarding, or recurring data entry workflows.
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Contact us at chrisqha@gmail.com.

SUMMARY OF KEY POINTS

• What personal information do we process? We collect information you provide when registering and information automatically collected when you use the Services (such as IP address and usage data).
• Do we process any sensitive personal information? No.
• Do we collect any information from third parties? No.
• How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• How do we keep your information safe? We have organizational and technical processes in place, though no electronic transmission can be guaranteed 100% secure.
• What are your rights? Depending on your location, you may have rights regarding your personal information, including access, correction, and deletion.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHAT LEGAL BASES DO WE RELY ON? 4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION? 5. DO WE USE COOKIES? 6. AI-BASED PRODUCTS 7. HOW LONG DO WE KEEP YOUR INFORMATION? 8. HOW DO WE KEEP YOUR INFORMATION SAFE? 9. DO WE COLLECT INFORMATION FROM MINORS? 10. WHAT ARE YOUR PRIVACY RIGHTS? 11. DO-NOT-TRACK 12. US RESIDENTS 13. UPDATES 14. CONTACT 15. REVIEW, UPDATE, OR DELETE

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you register on the Services or otherwise contact us. This includes: Names, email addresses, usernames, passwords (stored encrypted), and contact preferences. We do not collect sensitive personal information such as financial data, health data, government identifiers, or demographic data.

Information automatically collected

We automatically collect certain information when you visit or use the Services, including your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services. We collect information through cookies and similar technologies. See our Cookie Notice: https://getscrape.ai/cookies. This includes:

• Log and Usage Data: IP address, device information, browser type, activity in the Services (date/time stamps, pages viewed, features used), and error reports.
• Device Data: Computer, phone, tablet, or other device information used to access the Services.
• Location Data: General location based on IP address. You may opt out by disabling location settings on your device.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to: Facilitate account creation, authentication, and account management; respond to user inquiries and provide support; send administrative information such as policy updates; request feedback and improve the Services; send marketing and promotional communications (you may opt out at any time); protect the Services from fraud and security threats; identify usage trends to improve the product; comply with legal obligations.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

If you are located in the EU or UK: We rely on Consent, Performance of a Contract, Legitimate Interests, and Legal Obligations under GDPR. You may withdraw consent at any time.

If you are located in Canada: We process your information with your express or implied consent. You may withdraw consent at any time, subject to certain legal exceptions.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell your personal information. We may share information in limited situations: Business Transfers; Service Providers (under written contracts requiring them to protect your data). We have not disclosed, sold, or shared any personal information to third parties for commercial purposes in the preceding twelve (12) months.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We use cookies and similar technologies to maintain security, authenticate users, fix bugs, save preferences, and support basic site functions. Supabase, our authentication provider, uses cookies to manage user sessions. We do not use cookies for targeted advertising. For more information, see our Cookie Notice: https://getscrape.ai/cookies.

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

Yes. Scrape AI's core functionality is powered by artificial intelligence. We use Anthropic's Claude API to process documents uploaded by users and extract structured data fields. Documents you upload are sent to Anthropic's API for processing. Anthropic processes this data in accordance with their privacy policy and API usage terms. You must not upload documents containing information that violates Anthropic's usage policies. We do not use your uploaded documents to train AI models. For Anthropic's data handling practices, see: https://www.anthropic.com/privacy

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as necessary to fulfill the purposes in this Privacy Notice or as required by law. We retain account information for as long as your account is active. When we have no ongoing legitimate business need to process your information, we will delete or anonymize it.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organizational security measures, including encrypted storage of credentials and secure transmission via HTTPS. However, no electronic transmission over the internet can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users under 18 has been collected, we will deactivate the account and delete such data. Contact us at chrisqha@gmail.com if you believe we have collected data from a minor.

10. WHAT ARE YOUR PRIVACY RIGHTS?

EEA, UK, Switzerland, and Canada residents have the right to: Access and obtain a copy of your personal information; request rectification or erasure; restrict or object to processing; data portability; not be subject to solely automated decision-making. To exercise these rights, contact us at chrisqha@gmail.com. If you are in the EEA or UK and believe we are unlawfully processing your information, you may complain to your local data protection authority. You may withdraw consent at any time. To request account deletion, contact us at chrisqha@gmail.com.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track (DNT) browser signals, as no uniform standard for DNT has been finalized. California law requires us to disclose this.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, Colorado, Connecticut, or other states with applicable privacy laws, you may have the right to: Know whether we are processing your personal data; access, correct, or request deletion of your personal data; obtain a copy of personal data you previously shared; non-discrimination for exercising your rights; opt out of the sale or sharing of personal data (we do not sell or share personal data).

To exercise your rights: Email chrisqha@gmail.com. We will verify your identity and respond within 30 days. If we decline your request, you may appeal by emailing chrisqha@gmail.com. California residents may request information about personal information disclosed to third parties for direct marketing; we do not disclose personal information to third parties for direct marketing.

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top. If we make material changes, we will notify you by posting a notice on our website or by direct notification.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: chrisqha@gmail.com (update to chris@getscrape.ai once Google Workspace is live). Scrape AI, Los Angeles, CA, United States.

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable laws, you may request access to, correction of, or deletion of your personal information by emailing chrisqha@gmail.com. We will respond within 30 days.