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Acceptable Use Policy
Last updated November 5, 2026 · Version 2026-11-05
This Acceptable Use Policy ("AUP") is part of the Terms of Service between you and Cwiz LLC d/b/a Scrape AI. It describes what you may not do with the Services. Capitalized terms have the meanings given in the Terms.
1. Content you may not upload or process
You may not upload, process, or export content that:
- you do not have the right to upload or have processed, including documents obtained without authorization or in breach of a confidentiality obligation;
- infringes or misappropriates any copyright, trademark, trade secret, or other intellectual property or proprietary right;
- contains personal information you have no lawful basis to process, or that you collected or use in violation of privacy or data protection law;
- belongs to the prohibited categories in Section 7.8 of the Terms (such as HIPAA-protected health information, payment-card data, bulk government identifiers, children's data, or export-controlled data);
- is sexually explicit material involving minors, or otherwise illegal to possess or distribute;
- promotes or facilitates violence, terrorism, human trafficking, or other serious harm; or
- contains viruses, malware, or other code or files designed to harm, disrupt, or gain unauthorized access to any system.
2. Prohibited uses
You may not use the Services or Output to:
- violate any law or regulation, or anyone's rights;
- make decisions with legal or similarly significant effects on individuals (such as employment, credit, housing, insurance, or education decisions) based solely on Output, or to unlawfully discriminate;
- conduct surveillance, profiling, or tracking of individuals without a lawful basis, or to compile data for stalking or harassment;
- commit fraud, including creating or processing forged, falsified, or counterfeit documents;
- send spam or build mailing lists from personal data you have no right to use;
- violate the usage policies of our AI providers that apply to the Services; or
- develop, train, or improve a product, service, or AI model that competes with the Services, or benchmark the Services for a competing product without our written permission.
3. Security and integrity
You may not:
- access or attempt to access another user's account, documents, or data, or any non-public part of the Services;
- probe, scan, or test the vulnerability of the Services, or breach or circumvent any security or authentication measure, without our prior written permission (to report a vulnerability, email support@getscrape.ai);
- interfere with, disrupt, or place an unreasonable load on the Services or our providers' infrastructure, including through denial-of-service attacks or excessive automated requests;
- access the Services by automated means (bots, scrapers, scripts) other than through features we provide;
- reverse engineer, decompile, or disassemble the Services, except where applicable law expressly permits it despite this restriction; or
- remove, obscure, or alter any proprietary notices.
4. Fair use of plans
You may not:
- create more than one account to obtain additional free allowances, use alternate or aliased email addresses for that purpose, or delete and re-create an account to reset a free allowance;
- circumvent plan limits, document limits, rate limits, or feature restrictions in any way;
- share one account among several people, or sell, rent, lend, or sublicense access to the Services; or
- offer the Services to others as a standalone service, except as part of your own professional work for your own clients.
5. Enforcement
We may investigate suspected violations and may remove or disable content, limit features, or suspend or terminate accounts that violate this AUP, as described in the Terms. We may report suspected illegal activity to law enforcement and cooperate with lawful investigations. To report a violation, email support@getscrape.ai.